Orange County's Trusted Plumbing & HVAC Provider

Reviews

  • Very impressed with all the customer service aspects
    Very impressed with all the customer service aspects and appointment reminders!! The technician was very knowledgeable to explain the services and very professional and efficient to compile the report of his findings!! A very organized company providing excellent service!!

    - Kathy H.

  • Totally professional
    Mike has been recommended by several people over the years and his crew of three that came out to replace units that were over 40 years old . They arrived as planned and were personable but didn't waste any time getting to the tasks at hand. Totally professional, cleaned the area after they were finished and on to the next job. If only all maintenance was this easy to deal with.

    - Kerry M.

  • Their customer service skills are to be highly commended!
    We received absolutely phenomenal service from Eric B. and Joe B. Their customer service skills are to be highly commended! They were friendly, kind, professional knowledgeable, respectful and very thorough! While performing the job they also ensured the place was always clean and well protected! Excellent teamwork! Thank you!

    - Annie D.

  • Knowledgeable and Fair
    The service these guys provide is such a rarity. I have dealt with a lot of HVAC companies and this experience was one of the best so far. The consultation process was smooth and the installers were model employees. On top of all that their prices were amazing! I don't think you can beat this value.

    - Nicholas D.

  • I knew I was in good hands.
    Just had 2 new air conditioning (heat pump) units installed at our house. The old ones were 21 years old and on their last legs. I called Complete Comfort first, on a recommendation from our neighbor, who had new units installed a couple of years ago and highly recommended them...and wow was he right! From the time that David took my call and Mike showed up to inspect and provide an estimate I knew I was in good hands. After approving the estimate we had to wait about a week and a half for the units to be ordered, delivered and installed. I figured this was a very acceptable timeline, considering we were in the heat of the summer and they likely have lots of calls and other customers to attend to. Their foreman Eric and his assistants were top-notch from beginning to end. Taking care to not only lay down tarps throughout the walkways in the house but vacuumed and cleaned up meticulously each day before they left. I can't say enough good things about this company, so I am certain that anyone who uses them in the future will have a similar experience. Thanks a million!!

    - Travis J.

  • professionalism were top-notch.
    The install team is a ‘Band of Brothers’ that work so well together, their workmanship and professionalism were top-notch. I would highly recommend them. Their pricing was very impressive as well!

    - Tim S.

  • The service these guys provide is such a rarity.
    The service these guys provide is such a rarity. I have dealt with a lot of HVAC companies and this experience was one of the best so far. The consultation process was smooth and the installers were model employees. On top of all that their prices were amazing! I don't think you can beat this value.

    - Nicholas D.

  • The HVAC system is working great!
    We bought a place that looks great but has some years on it so the heating system and AC were way old and failing. I made an appointment with Complete Comfort and they carefully measured out our layout and got us a quote. We agreed on a system that would be best for us and in a couple of weeks the installation guys came out. Eric and his team of four were very professional and helped me with any questions that I had. They were efficient, kept things clean in the house, and we’re done in a couple of days. The HVAC system is working great!

    - Darryl S.

  • I would absolutely choose to work with this company again.
    We had complete comfort out to help with AC repair - they were super responsive and had someone out the same day I called. Eric was our technician and he was super friendly and explained all the work and options clearly. He had our system back online and working within a couple of hours without a return trip. I would absolutely choose to work with this company again.

    - Rebecca W.

  • Highly Recommend!
    VERY professional...pleasant but no-nonsense. Pricing is fair. The equipment they installed is excellent. Excellent customer communication and service. The maintenance is easy to schedule, they are on-time and work quietly.

    - Bill B.

  • I couldn't be happier
    I was scrambling to find an AC repair tech with the heatwave starting and a 5 mos old in the house. I went through my home warranty and they couldn't find anyone so I was left to find someone on my own; thankfully I found Complete Comfort & Maintenance. They quickly understood the situation and had someone onsite in an hour!!! From the customer service to the completion of work, I couldn't be happier and they saved the day for sure. The technician, Eric, was extremely professional and courteous. I highly recommend them on professionalism and courtesy alone. Itâ s a competitive business and thatâ s what separates them from the competition.

    - Michael A.

  • we are very satisfied with our experience
    Complete Comfort did a fantastic job advising us on replacing our air conditioning unit. They were trustworthy, professional, reliable and on time. Our new air conditioner is so efficient and we are very satisfied with our experience with Complete Comfort. We would highly recommend them.

    - Judy T.

  • Very efficient and detailed.
    I wanted to express my appreciation to the very responsive and professional team at Complete Comfort. From the initial inspection to the successful installation of my new HVAC system (Including new ductwork) all were first-rate. The 3 brother installation crew were terrific. Very efficient and detailed. Also were careful following COVID-19 precautions which I appreciated. Very competitive pricing and a pleasure to work with. Highly recommended for your HVAC needs.

    - Jonathan F.

  • functional and working properly.
    From the initial phone call to the final “goodbye” as they depart your property, CC provides an exceptional experience across all touch-points. Luis visited my home today and took care of everything on my AC on a difficult 3-story home. Extremely professional, courteous, punctual, friendly and knowledgeable, it felt like every aspect of this interaction was carefully planned ahead of time. I explained the problems and within a few minutes, he had walked up and down the 3 stories evaluating everything and then quickly diagnosed the issues. Also, in this uncertain time of Covid, Luis arrived with a mask, gloves, and booties, taking the utmost care in his interaction with me and my home. I literally said “Wow, that was fast” when he showed me everything was now functional and working properly. And in the end — an extremely fair price for this level of service. I couldn’t recommend anyone else.

    - Kaan K.

  • I would certainly hire them again.
    Mike was very prompt, friendly, and knowledgeable. He quickly began to work on his task and provided valuable feedback on areas where we can improve the cooling system. Complete Comfort was the only company that was available to do a PM. Other companies were booked out weeks but Complete Comfort was able to accommodate my timeline. I would certainly hire them again.

    - Jack D.

  • Amazing customer service!
    Complete Comfort provided fast and efficient service to fix my thermostat and Eric the technician was so polite and helpful. I called for an appointment and they were at my door within a day or two. Eric quickly fixed my thermostat and it is up and running great! Amazing customer service! I’ve also worked with Mike and his staff to get me a quote for air conditioning. I look forward to working with them in the future once my HOA approves me to move forward!

    - Chrissy R.

  • They have my business.
    I would highly recommend Complete Comfort Heating and Air. Representative Luis came out today to provide service for my air conditioner. He is very professional and knowledgeable. He explained the problems going on with my air conditioner in detail. He explained my options and how to save money and run my air conditioner more efficiently. I will recommend them above all their competitors just based on my experience. They have my business.

    - Sandy M.

  • true professionals!
    We have worked with Complete Comfort for several years and they do an outstanding job. We just had our AC units replaced and both Eric and Jose Burciaga + Joe are true professionals! Very courteous and respectful of our home. There are a lot of options in the market and these are not always easy decisions. You can’t go wrong with Complete Comfort.

    - Jon L.

  • We could not be happier with the final product

    We had been considering air conditioning in our home for several years now, and have put it off due to the expense. Making sure we got quality work and at a good value was very important. Complete Comfort made the entire experience very simple and straightforward. From the initial quote to the installation, everything went very smoothly. The installation crew (Eric, Luis, and Jose) were very professional, polite, and thorough with the work they performed. We could not be happier with the final product, and would definitely recommend Complete Comfort to anyone considering central air and/or heating in their home. Thanks for the great job guys!

    - Bryan M.

  • I was very comfortable having them in my home
    My husband passed away a few years ago, so it was a really tough decision to get a whole new HVAC system. Eric came out and gave me my options for repair or replace and right away I felt he was being honest and did not push a new system. I ultimately decided on replacing my 23-year-old unit. Krystal was great as well on the phone and in our email conversations. Everything was explained really well. On install day, Eric and his dad were prompt, courteous, clean, and when finished, Eric showed me pictures of the completed install which was in a very tight space in my attic. I was very comfortable having them in my home and I would definitely recommend them to others! Thank you!

    - Dana S.